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Cookies Policy

Cookies are information transferred from a web server to your browser and stored on the hard drive of your computer. Cookies do not harm your computer system and do not affect its functionality. Cookies also make browsing the web easier for you. The website uses cookies to provide specialized services and content that interests you.

Cookies help analyzing whether the website is frequently visited or let us know when you are visiting a specific website. Additionally, they allow us, inter alia, to store your preferences and settings, they allow you to connect with our services, contribute in eliminating fraud and analyze the performance of the website and its electronic services.

Most browsers are programmed to accept cookies automatically, however you can set your browser to refuse to receive them or notify you each time you receive a cookie. However, we would like to point out that some parts of our website may not work properly in case you have rejected cookies.


The following cookies do not contain personally identifiable information. Only if you submit personally identifiable information, such as a sign-up application or email, automated media will be used to provide further information about your use of the websites and/or interactive emails with the ultimate goal of improving their usefulness to you.


Strictly necessary cookies

Strictly necessary cookies are essential to the proper functioning of the website, allowing you to browse and use its features, such as access to secure sites, registration forms, favorites, use of the shopping cart and for security reasons. These cookies do not recognize your personal identity. Without these cookies, we cannot offer an effective operation of our site.

Cookies Functional & Statistical Analysis

These cookies are essential for the proper function of the website (e-shop), as they allow you to browse and use its features. They are also used to improve website performance and allow us to collect information about the use you make on our website, including the content you select while browsing, in order to measure the effectiveness and interaction of consumers with the website, as well as improving our page over time.

Cookies advertising

These cookies are used to provide content that best suits your interests. It can be used to send targeted ad / bidding, limit ad serving or measure the effectiveness of an ad campaign.


The website provides instructions on how to manage cookies using different types of browsers.

Instructions for cookies in various browsers:

  •    Chrome

To enable or disable cookies in Chrome, visit the relevant Google Help center support – help page.

  •    Mozilla Firefox

To enable or disable cookies in Firefox, visit the relevant Firefox Help Center support – help page.

  •    Internet Explorer

To enable or disable cookies in Internet Explorer, visit the relevant Microsoft Help Center support – help page.

  •    Safari

To enable or disable cookies in Safari, visit the relevant Apple Help Center support – help page.

  •    Opera

To enable or disable cookies in Opera, visit the relevant Opera Help Center support – help page.






1.         Principles applied during processing

We may process your personal data, in order to provide personalised services, pursuant to article 6 par. (1b) of the GDPR and the National Legislation that implements it. Your personal data are not used for other purposes, apart from those described herein, unless we receive your prior consent or if required or allowed by law.

Personal data should be processed in a manner compatible to the purpose for which they are collected.


The principle of proportionality is applied during the processing of personal data; amongst others, said principle creates the obligation to not purposelessly collect personal data.


Personal data, which are used, should be precise and updated.

Personal data, which are used and are no longer precise and comprehensive, should be revised or deleted.


With the exception the cases where there is a legal obligation to retain them for a longer period of time, personal data should not be stored longer than required for the purposes for which they were collected or processed.


The processing of personal data should be performed in good faith. i.e. the data subjects should be confident that the controllers will demonstrate the proper attention in all data processing cases.


The data subjects, shall be informed accordingly, if they request it. More specifically, they have the right to be informed on the purposes, for which their data is processed, the nature of the data concerned, as well as the identity of the data recipients. When deemed necessary, the data subjects also have the right to request the correction, non-transmission or erasure of their data.

The aforementioned rights may be limited only if said limitation is provided by law. This applies, specifically, in the event of a scientific research.

More specifically, personal data is protected against an unauthorised disclosure and any illegal processing. The measures which are implemented safeguard a security level equivalent to the nature of the data that need to be protected and the dangers that may arise during their processing. 


Our employees and associates, who are engaged in the personal data processing, are informed and trained accordingly.


The procedure for the personal data processing by third parties following an agreement, shall be defined in writing, having ensured that said third parties shall process the personal data in a secure manner and shall comply with the principles of this Policy and the GDPR. If we conclude that the third parties are unable to secure a satisfactory level of protection of the personal data, we shall terminate our cooperation with them.


2.         Persons with access to data

The data are processed via electronic means and manually according to the procedures and practices related to the abovementioned purposes and are accessible by the Controller’s personnel which is authorised to process the Personal Data and their supervisors and, more specifically, employees of the following categories: technical personnel, Information and Networks Security personnel and administrative personnel, as well as other members of the personnel that are required to process data while performing their duties. Any personal data that you submit to our website are kept exclusively for purposes pertaining to your transactions with us, the improvement of our services and the safekeeping of the operation of the relevant service and may not be used by any third party (with the exception of any competent authorities, if provided by law).  


The data may also be communicated to non – EU countries (“Third Countries”): (i) to institutional bodies, authorities, public agencies for institutional purposes: (ii) to professionals, independent advisors – whether acting individually or collectively – and other third parties and providers that offer to the Controller commercial, professional or technical services required for the website’s operation (e.g. IT and Cloud Computing services) for the purposes mentioned hereinabove and the support of the Company in providing its services.

The aforesaid recipients receive only the necessary data for their relevant operations and duly perform their processing exclusively for the purposes mentioned above and according to the data protection legislation. The data may also be communicated to other lawful recipients, determined from time to time by the legislation in force.

With the exception of the foregoing, the data shall not be communicated to third parties, natural persons or legal entities, that perform duties of commercial, professional or technical nature for the Controller and shall not be disseminated. The persons that receive the data shall process them, depending on the occasion, as Controllers, Processors or persons authorised to process the personal data for the aforementioned purposes and pursuant to the legislation on the data protection in force. 

With regard to the transfer of data outside the EU, even to countries whose legislation does not guarantee the same level of protection of the personal data privacy as the one offered under the EU laws, the Controller informs that the transfer shall be performed in all instances according to the methods allowed under the GDPR, for example based on the user’s consent, based on the standardised contractual clauses which have been approved by the European Commission, by selecting counterparties that participate in international programmes for the free movement of data (e.g. EU – USA Privacy Shield) or which are implemented in countries that are considered safe by the European Commission.




3.         Your rights

If you wish, you may request at any time to exercise your rights as provided by articles 15-22 of the GDPR, to be informed regarding your personal data that we retain, their recipients, the purpose of their retention and processing, as well as their amendment, rectification or erasure, by sending a relevant email to the email addresses mentioned above, from the email address that you have indicated, and filling out the application which the beneficiary may provide to you with an attached copy of your ID. Moreover, you have the right to review your personal data that we retain and, in general, to exercise any right under the legislation for the protection of personal data.


The personal data that you communicate to the owner of the website via "", are collected and are used and processed pursuant to the provisions of the new General Data Protection Regulation in force on the protection of personal data GDPR (EU) 2016/679.


More specifically, you have the following rights:

  • The right to be informed regarding your personal data: Following a relevant request, we will provide you with information relating to your personal data, which we retain for you.
  • The right to have your personal data rectified and completed: If you notify us accordingly, we shall rectify any inaccurate personal data concerning you. We shall complete any incomplete personal data, if you notify us accordingly, provided that said data are necessary for the processing purposes.
  • The right to have your personal data erased: Following a relevant request, we shall erase your personal data which we retain. Nevertheless, certain data shall be erased only after a defined retention period, for example because in certain occasions we have a legal obligation to retain the data, or because the data are necessary in order to fulfill our contractual obligations towards you.
  • The right to restrict the processing of your personal data: In certain occasions provided by law, we shall restrict the processing of your data, if you request it. Additional processing of restricted data is only performed to a very limited extent. 
  • The right to withdraw your consent: You may at any time withdraw your consent for the future processing of your personal data. The lawfulness of processing of your data remains unaffected, until you withdraw your consent.
  • The right to object to the processing of your data: You may at any time object to the future processing of your personal data, if we process your data on the basis of any of the legal reasons of article 6(1) point (e) or (f) of the GDPR. If you object, we shall cease to process your data, provided that there are no legitimate grounds to further process them.


4.         Security of Personal Data

Ckontova implements specific procedures of technical and organisational security, in order to protect personal data and information against loss, misuse, alteration or destruction. Our associates that offer us support pertaining to the operation of this website also comply with these provisions.

Ckontova shall make any reasonable effort  to retain the collected personal data only for as long it is required for the purposes for which they were collected or until it is requested to erase them (if that occurs first), unless they are retained as provided by law.


5. Hyperlinks to other websites

The website may contain hyperlinks to other websites, which are governed by other statements and policies for the protection and privacy of personal data, the content of which may differ from the present Policy. Please study the privacy policy of any website that you visit prior to submitting any personal data. Although we try to offer hyperlinks only to websites that share our high standards and respect to your privacy, we are not responsible for the content, the security or the privacy practices applied by other websites.


6. Policy Reviews

We reserve the right to amend or review periodically this Policy, in our absolute discretion. In the event of any changes, the date of the amendment or review shall be recorded in the Policy and its updated version shall be effective vis-à-vis to you henceforth. We encourage you to periodically read this Statement, in order to examine whether there are any changes regarding the way we process your personal data.  


The present Policy constitutes a Statement of Compliance with the provisions of Regulation (EU) 2016/679 and the national law that implements it.


Date of last update: 13.11.2020